Patient Responsibility

Medicare Coinsurance: Why You Owe 20%

Written by Barley Billing Team, Medicare Billing Experts | Last reviewed April 26, 2026

Are you wondering why you owe 20% of your Medicare bill?

"Why do I still owe money after Medicare paid?"

"My statement says I owe a coinsurance amount"

"I have to pay 20% and it seems like a lot"

Let's walk through what coinsurance means and whether you can get help paying it.

What This Means

Your Medicare Summary Notice or Explanation of Benefits shows a “coinsurance” amount. This is not a denial. Medicare approved your claim and paid its share — the coinsurance is the portion you owe.

For most Part B services (doctor visits, outpatient care, medical equipment), Medicare pays 80% of the approved amount and you pay the remaining 20%. This 20% is your coinsurance.

Why This Happens

Should You Appeal?

This is not a denial

Coinsurance is a standard part of Medicare cost-sharing and is not appealable. Medicare approved the service and paid its portion — the coinsurance is your share.

However, you should verify the amount is correct. If the coinsurance seems too high, check that the underlying service was billed accurately and that Medicare applied the correct approved amount.

What To Do Next

  1. Verify the amount. Check that the coinsurance is 20% of the Medicare-approved amount (not the provider’s full charge). The approved amount should be listed on your Medicare Summary Notice.
  2. Check if you have supplemental coverage. If you have a Medigap (Medicare Supplement) policy, it likely covers some or all of your Part B coinsurance. Most Medigap plans (A, B, D, F, G, K, L, M, N) cover Part B coinsurance at 50% to 100%. Contact your Medigap insurer to file a claim.
  3. Look into the Qualified Medicare Beneficiary (QMB) program. Of the four Medicare Savings Programs, QMB is the one that pays Medicare cost-sharing — Part A and Part B premiums, deductibles, coinsurance, and copays. Federal law also forbids providers from billing QMB enrollees for those amounts. SLMB and QI pay only your Part B premium. Contact your State Health Insurance Assistance Program (SHIP) at shiphelp.org or call 1-800-MEDICARE to apply or check eligibility.
  4. If you’re having trouble paying, ask your provider about payment plans. Many providers offer interest-free payment arrangements for Medicare patients.
  5. Consider Medigap for future protection. If you are in Original Medicare and do not have supplemental coverage, a Medigap policy can protect you from high coinsurance costs. Note that the best time to enroll is during your Medigap Open Enrollment Period.

Sources

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Frequently Asked Questions

Is this a denial?
No. A coinsurance charge means Medicare approved and paid its share of your claim. The coinsurance is the portion you are responsible for — typically 20% of the Medicare-approved amount for Part B services.
Why is my coinsurance so high?
Coinsurance is a percentage, not a flat fee. If you had an expensive service — such as an MRI, surgery, or extensive lab work — 20% of a large bill can be a significant amount. There is no annual cap on Part B coinsurance in Original Medicare.
Can I get help paying my coinsurance?
Yes. Medigap (Medicare Supplement) plans cover Part B coinsurance — Plans A, B, D, G, M, and N cover it at 100% (Plan N has small office-visit copays of up to $20 and ER copays of up to $50), Plan K covers 50%, and Plan L covers 75%. The Qualified Medicare Beneficiary (QMB) Medicare Savings Program also covers Part A and Part B cost-sharing in full. The other two Medicare Savings Programs (SLMB and QI) pay your Part B premium but do not pay coinsurance. Full Medicaid in some states picks up Medicare cost-sharing as well.
Does Medicare Advantage handle coinsurance differently?
Yes. Medicare Advantage plans may charge copays instead of coinsurance for some services, and every plan must set an annual in-network out-of-pocket maximum that no plan may exceed (the 2026 mandatory ceiling is $9,250 in-network and $13,900 combined in-network plus out-of-network for PPO plans; many plans set their own MOOP lower). Original Medicare has no out-of-pocket maximum, which is why a Medigap supplement is often paired with it.

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This information is for educational purposes only and is not legal or medical advice. Always verify with your doctor's office and insurance company.